The REALTOR®’s Code of Ethics — 

All REALTORS® pledge to abide by a strict code of professional conduct.  This conduct is outlined in the National Association of REALTORS® Code of Ethics.  
Ethics Complaints 

REALTORS® and members of the public who feel they have been treated unfairly by a REALTOR® can use the Professional Standards process to seek satisfaction.  

Arbitration

Only Principal REALTOR® members with contractual matters arising out of their relationship may use the process of Arbitration.  Principal REALTORS® may file for arbitration and request a hearing before the Professional Standards Committee.  
​ Additional Professional Standards Resources/ Training 

 Code of Ethics FAQs 

 Pathways to Professionalism

 NAR Field Guide to Professional Standards