All REALTORS® pledge to abide by a strict code of professional conduct. This conduct is outlined in the National Association of REALTORS® Code of Ethics.
REALTORS® and members of the public who feel they have been treated unfairly by a REALTOR® can use the Professional Standards process to seek satisfaction.
Only Principal REALTOR® members with contractual matters arising out of their relationship may use the process of Arbitration. Principal REALTORS® may file for arbitration and request a hearing before the Professional Standards Committee.
Additional Professional Standards Resources/ Training